When a homeowner searches “roofer near me” or “roof repair [suburb]”, Google shows a map with three businesses above the organic results. Those three take the overwhelming majority of calls. Position four might as well be page two.
Getting into that pack is a different discipline from ranking a webpage. Google weighs proximity, prominence and relevance — and only two of those three are things you can influence. Local SEO is the work of maximising the two you control.